1
Company contact
Contact
2
Rider support
Use this route for rider account issues, booking questions, or general product support connected to the rider-facing experience.
3
Driver support
Use this route for driver onboarding questions, operational support, or product issues connected to driver-facing use of the platform.
4
Privacy requests
Privacy-related requests, including access, correction, deletion, or objection requests, should be sent to info@rikba.eu. Rikba may request identity verification before responding.
5
Complaints and deletion
Account deletion requests and formal complaints should also be directed to info@rikba.eu, with enough detail for Rikba to identify the affected account or event.