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Account Deletion

Delete My Rikba Account

How to request deletion of a Rikba account and associated personal data.

Effective date: May 1, 2026

1

Delete My Account

Rikba provides a public web resource for users who want to request deletion of their account and associated personal data.

If you would like to request deletion of your Rikba account and associated personal data, please contact us at info@rikba.eu.

2

Information we need

To help us process your request, please include:

  • your full name;
  • the phone number linked to your Rikba account;
  • whether the account is a rider or driver account.

We may need to verify your identity before processing your request.

Deletion requests

Send your request to info@rikba.eu.

Once your request has been verified, we will process deletion within a reasonable timeframe.

3

Verification and retention

Once your request has been verified, we will delete your account and associated personal data, except where we are required or permitted to retain certain information for legitimate reasons, such as:

  • legal compliance;
  • fraud prevention;
  • safety and security;
  • tax or accounting obligations;
  • dispute resolution;
  • regulatory retention requirements.

For account deletion requests, please contact: info@rikba.eu.